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In the Autumn of 2019, Salesforce started on an ambitious journey - to require all of their customers to use multi-factor authentication (MFA) as of February 2022. The journey required the collaboration of every product line and every business function within Salesforce. And the journey potentially required every single one of Salesforce\\u2019s customer to deploy new technology and to change all of their user\\u2019s behavior. Clearly this would be no simple journey, but it was one with massive rewards for everyone involved. Join Ian Glazer as he discusses the impetus for Salesforce\\u2019s MFA push, the challenges of such a large scale endeavor, some of the setbacks and victories along the way, and, most importantly, what you can take from Salesforce\\u2019s journey towards complete customer MFA adoption and apply it in your own organization.

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Show Notes: https://securityweekly.com/esw276