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b'Trying to convince a company to embrace the theory and idea of Chaos Engineering is an uphill battle. When a site keeps breaking, Gremlin\\u2019s plan involves breaking things intentionally. How do you introduce chaos as a step toward making things better?\\nToday, we\\u2019re talking to Ho Ming Li, lead solutions architect at Gremlin. He takes a strategic approach to deliver holistic solutions, often diving into the intersection of people, process, business, and technology. His goal is to enable everyone to build more resilient software by means of Chaos Engineering practices.\\nSome of the highlights of the show include:\\n\\nHo Ming Li previously worked as a technical account manager (TAM) at Amazon Web Services (AWS) to offer guidance on architectural/operational best practices\\nDifference between and transition to solutions architect and TAM at AWS\\nRole of TAM as the voice and face of AWS for customers\\nUltimate goal is to bring services back up and make sure customers are happy \\nAmazon Leadership Principles: Mutually beneficial to have the customer get what they want, be happy with the service, and achieve success with the customer\\nChaos Engineering isn\\u2019t about breaking things to prove a point\\nChaos Engineering takes a scientific approach\\nOther than during carefully staged DR exercises, DR plans usually don\\u2019t work\\nAvailability Theater: A passive data center is not enough; exercise DR plan\\nChaos Engineering is bringing it down to a level where you exercise it regularly to build resiliency\\nStart small when dealing with availability\\nChaos Engineering is a journey of verifying, validating, and catching surprises in a safe environment\\nGet started with Chaos Engineering by asking: What could go wrong?\\nEmbrace failure and prepare for it; business process resilience\\nGremlin\\u2019s GameDay and Chaos Conf allows people to share experiences\\n\\nLinks:\\n\\nHo Ming Li on Twitter\\nGremlin\\nGremlin on Twitter\\nGremlin on Facebook\\nGremlin on Instagram\\nGremlin: It\\u2019s GameDay\\nChaos Engineering Slack\\nChaos Conf\\nAmazon Leadership Principles\\nAdrian Cockcroft and Availability Theater\\nDigital Ocean'