BROADCASTS.com

b'Some companies that offer services expect you to do things their way or take the highway. However, Google expects people to simply adapt the tech company\\u2019s suggestions and best practices for their specific context. This is how things are done at Google, but this may not work in your environment.\\nToday, we\\u2019re talking to Liz Fong-Jones, a Senior Staff Site Reliability Engineer (SRE) at Google. Liz works on the Google Cloud Customer Reliability Engineering (CRE) team and enjoys helping people adapt reliability practices in a way that makes sense for their companies.\\nSome of the highlights of the show include:\\n\\nLiz figures out an appropriate level of reliability for a service and how a service is engineered to meet that target\\nStaff SRE involves implementation, and then identifying and solving problems\\nGoogle\\u2019s CRE team makes sure Google Cloud customers can build seamless services on the Google Cloud Platform (GCP)\\nService Level Objectives (SLOs) include error budgets, service level indicators, and key metrics to resolve issues when technology fails\\nLearn from failures through instant reports and shared post-mortems; be transparent with customers and yourself\\nGCP: Is it part of Google or not? It\\u2019s not a division between old and new.\\nPerceptions and misunderstandings of how Google does things and how it\\u2019s a different environment\\nGoogle\\u2019s efforts toward customer service and responsiveness to needs\\nMigrating between different Cloud providers vs. higher level services\\nHow to use Cloud machine learning-based products\\nGCP needs to focus on usability to maintain a phase of growth\\nOffer sensible APIs; tear up, turn down, and update in a programmatic fashion\\nPromotion vs. Different Job: When you\\u2019ve learned as much as you can, look for another team to teach something new\\nWhat is Cloud and what isn\\u2019t? Cloud deployments require SRE to be successful but SREs can work on systems that do not necessarily run in the Cloud.\\n\\nLinks:\\n\\nCloud Spanner\\nKubernetes\\nCloud Bigtable\\nGoogle Cloud Platform blog - CRE Life Lessons\\nGoogle SRE on YouTube'