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In this episode, we return to the world of Digital Asynchronous Consulting Systems (DACS) and ponder how digital changes might be implemented in general practice during a time of chaos for the NHS, as it has its 75th Anniversary.\nWe get a fake 5-year old\u2019s opinion on DACS systems, before hearing from Michael Wong and Sandeep Singh from Engage Health Systems, who have developed a system called Engage Consult, a digital asynchronous consultation system (DACS), which is already in use in England but is new to Scotland. We covered the following ground in the conversation:\nWhy is Engage Consult a configurable digital asynchronous consultation system (DACS) that can be tailored to meet the specific needs of healthcare practices?\nHow is collaboration with other services facilitated?\nHow can implementation vary based on organizational structure, such as Primary Care Networks (PCNs) in England or a more practice-level focus in Scotland?\nWhat are the automation features for intelligent routing and assignment of patient requests?\nWhat is the integration with Vision and EMIS PC?\nHow much will the system cost?\nHow are implementation and support approached?\nVideo demonstrating the Engage Consult system from the SNUG Members Day 2023 (log in needed)\nEngage Health website\nTechnology Enabled Care explainer on DACS systems\nThe birth of the NHS\nSummertime Blues \u2013 the Who