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In this episode, we meet Emma Lynas and Dr Satya Raghuvanshi, to discuss how Accurx has evolved from a clinical decision support tool for antibiotic prescribing into a comprehensive communication platform for healthcare professionals and patients, facilitating various communication needs, such as sending SMS messages, conducting remote consultations, and managing patient enquiries. It is in 98% practices in England, and has been integrated with the new Vision system for Scotland, and can be used as a tool for total triage as well as for messaging.\nAccurx\u2019s features include SMS messaging, structured data capture for patient consultations, and collaboration tools for healthcare teams. The platform is able to adapt to different care settings and patient preferences, offering a digital-first approach while supporting traditional communication methods. We discussed potential concerns about overwhelming healthcare practices with increased demand, how to minimise this, emphasizing Accurx's focus on supporting practices in managing their capacity effectively, and also a phased implementation approach, tailored to each practice's readiness and needs, along with the support provided by implementation and support teams.\nAccurx for Primary Care\xa0\xa0 Accurx on X.\nAccurx YouTube channel \nHow to send a pathway to a patient\nHow to send a Florey questionnaire to a patient\nAccurx: a quick summary of total triage\nIvy Medical Group: How an Accurx total triage model has helped staff and patients\nRegister for the SNUG Virtual Members\u2019 Day 2024\nAny feedback or comments are welcome via email: andrew.mcelhinney2@nhs.scot or alex.defranco@phs.scot\nYou can subscribe to the SNUG podcast on the following platforms:\nSNUG podcast on Apple podcasts\xa0\xa0\xa0\xa0SNUG podcast on Google podcasts\xa0\xa0\xa0SNUG podcast on Spotify