How mirroring someone from the inside into their's in order to gain a better and more empathetic understanding can benefit all parties involved. I talk about how communication no brainers should be used often and how these no brainers are inside all of us from our past (but they maybe different). I briefly speak about how using your past to navigate the future and present. I focus a lot more on strategies and reminders on how important it is to take a step back, hear the words someone is saying and then observe the actions, body language and history the person has portrayed themselves up to this point and how all of these should be reflected in the communication message that is being played out. Trust? Can you just hand it over to someone without having a full perspective of the whole them.