The Internet Dilemma

Published: Aug. 11, 2023, 2 p.m.

Matthew Herrick was sitting on his stoop in Harlem when something weird happened. Then, it happened again. And again. It happened so many times that it became an absolute nightmare\u2014a nightmare that haunted his life daily and flipped it completely upside down.\nWhat stood between Matthew and help were 26 little words. These 26 words, known as Section 230, are the core of an Internet law that coats the tech industry in Teflon. No matter what happens, who gets hurt, or what harm is done, tech companies can\u2019t be held responsible for the things that happen on their platforms. Section 230 affects the lives of an untold number of people like Matthew, and makes the Internet a far more ominous place for all of us. But also, in a strange twist, it\u2019s what keeps the whole thing up and running in the first place.\nWhy do we have this law? And more importantly, why can\u2019t we just delete it?\nSpecial thanks to James Grimmelmann, Eric Goldman, Naomi Leeds, Jeff Kosseff, Carrie Goldberg, and Kashmir Hill.\nEPISODE CREDITSReported by - Rachael CusickProduced by - Rachael Cusick and Simon Adlerwith mixing help from - Arianne WackFact-checking by - Natalie MiddletonEdited by - Pat Walters\nEPISODE CITATIONS:\nArticles:Kashmir Hill\u2019s story introduced us to Section 230.\nBooks: Jeff Kosseff\u2019s book The Twenty-Six Words That Created the Internet (https://zpr.io/8ara6vtQVTuK) is a fantastic biography of Section 230To read more about Carrie Goldberg\u2019s work, head to her website\xa0(https://www.cagoldberglaw.com/)\xa0or check out her bookcheck out her book Nobody's Victim (https://zpr.io/Ra9mXtT9eNvb).\nOur newsletter comes out every Wednesday. It includes short essays, recommendations, and details about other ways to interact with the show. Sign up (https://radiolab.org/newsletter)!\nRadiolab is supported by listeners like you. Support Radiolab by becoming a member of The Lab (https://members.radiolab.org/) today.\nFollow our show on Instagram, Twitter and Facebook @radiolab, and share your thoughts with us by emailing radiolab@wnyc.org.\n\nLeadership support for Radiolab\u2019s science programming is provided by the Gordon and Betty Moore Foundation, Science Sandbox, a Simons Foundation Initiative, and the John Templeton Foundation. Foundational support for Radiolab was provided by the Alfred P. Sloan Foundation.