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Wigan Council have been at the forefront of forging a new relationship between public systems and civil society. They call it the Deal. It commits both the Council and the citizens of Wigan to change the way business is done. The Deal represents a relational approach, and it also addresses the economic realities of protecting front-line services in the context of austerity. As part of a series of conversations across the country, Michael Little from Ratio will be talking to Wigan Council Chief Executive, Donna Hall, about the Deal and what it says about the respective roles of civil society and public systems.