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Mark Milligan is a physical therapist who wants to challenge our profession by revolutionizing it through technology, empathy, connection, love, and even donuts! Cannot argue with that.\n\n\n\nAt CSM in Denver, Mark presented on telehealth and DEI which now are two major topics discussed in physical therapy. You could say he predicted the future, but Mark has been working into these areas even before this year\u2019s events.\n\n\n\nMark is originally from Austin, Texas and describes the systemic barriers that exist in his community. Not only is acknowledging these barriers important but he questions how PTs can play a role in communicating to other healthcare providers about breaking these barriers.\n\n\n\nPracticing in the clinic for 10 years, Mark has experienced the difficulties PTs face to treat patients without biases. He explains the importance of physical therapists to become comfortable with the uncomfortable while treating all patients.\n\n\n\nMark explains the power of knowing and loving yourself to create safety in conversations and decreasing defensive behavior.\n\n\n\nQUOTES\n\n\n\n\u201cWe need to get people on the same starting line with the same bike, the same pair of shoes, the same wind, and let\u2019s ride together.\u201d \u2013 MARK\n\n\n\n\u201cYou don\u2019t have to be responsible for other people\u2019s thoughts about you but you do have to be responsible for your thoughts about you.\u201d \u2013 MARK\n\n\n\n\u201cWhen you love yourself ultimately you don\u2019t have any defensiveness.\u201d \u2013 MARK\n\n\n\n\u201cA conversation is a relationship of information between two people.\u201d \u2013 JIMMY\n\n\n\n\u201cPay people enough that money is off the table.\u201d \u2013 JIMMY\n\n\n\n\u201cMore people should know about themselves.\u201d \u2013 MARK\n\n\n\nPARTING SHOT\n\n\n\n\u201cWe are all human, we are all here together. Be patient, be loving, be kind\u2026 Love will solve things.\u201d \u2013 MARK