When the System is the Problem: Working within the system vs changing the system

Published: Aug. 17, 2022, 2:44 p.m.

The system we work in is critical for our success. We can make improvements within the system, and those are important incremental changes. A new rule or a new process can improve the system. But we need to assess the system holistically. Is it the right system? In our work and our lives, this means critically thinking about everything around us.