Podcasts Technology Product Thinking User Empathy and Outcomes: Understanding the "Why" and Getting Past Our Own Perspective

User Empathy and Outcomes: Understanding the "Why" and Getting Past Our Own Perspective

Published: June 22, 2021, 8:30 p.m.

As product people (and as parents) we need to empathize with our users (and kids). It\u2019s not about the feature, or taking one more turn, it\u2019s about getting one more good outcome. Sometimes we have to shift our perspective to remember that.