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In This Episode\u2026

We talk with iconectiv\u2019s Marketing & Business Intelligence Leader Tara Condon about automated voice, text, and chatbots. We discuss why automation is not the problem. How PR pros can communicate that better and more.

Show Notes

\xb7        [01:06] Are you a coffee or tea drinker?

\xb7        [01:14] What\u2019s your favorite coffee? 

\xb7        [02:29] Can you explain a little about iconectiv? 

\xb7        [03:02] How do you gain trust in automated phone calls or text?

\xb7        [04:48] How can tech business and government rebuild the trust?

\xb7        [06:40] How can the phone makers help?

\xb7        [08:14] How can chatbots be misused?

\xb7        [09:26] So, we should use verified tags?

\xb7        [10:58] Are there ways to compromise chatbots?

\xb7        [12:18] Should there be a tool to help people understand what URL shorteners are going to?

\xb7        [13:30] What are some good ways PR pros can educate the customer?

\xb7        [14:47] What does the future look like for voice, text, and chatbots?

\xb7        [15:54] Is there any new tech on the way to help build or maintain trust?

\xb7        [16:49] If you could create a tool to restore trust what would it be?

\xb7        [17:43] Final thoughts

\xb7        Tara Condon was our guest today. Learn more about iconectiv.

Thanks so much for tuning in. Join us again next week for another episode!

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