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Post Status Excerpt Support Tips For Plugin Developers
b"In this episode of Post Status Excerpt, David sits down again with Dave Rodenbaugh, founder of Recapture.io. Dave explains how to set expectations for the support you offer, especially in the WordPress repository where users can download plugins for free and request \\u2014 or demand \\u2014 free support too. How you deal with problem customers and discover who has the skills to work effectively in support is important for WordPress product owners. If you have plugins or themes for sale inside and outside the WordPress.org repo, you'll find value in Dave's insights."