Post Status Excerpt (No. 29) Better Way To Support Customers

Published: Oct. 22, 2021, 3:41 a.m.

b"In this episode of Post Status Excerpt, Cory and David talk about their best and worst support experiences as customers. If you are a freelancer or small agency and your ability to deal with support issues from customers isn't working, then that's a sign of something broken in your workflow. Companies should try to be more proactive and helpful to customers even if they can't help them immediately or solve all their problems."