Dread Breaking Bad News? - Try the Orsini Way!, with Anthony Orsini, DO

Published: March 24, 2021, 8:06 p.m.

Anthony Orsini, DO, is a practicing neonatologist who took what he learned from\xa0over 25 years of experience\xa0delivering tragic news to patients and their families and\xa0founded\xa0The Orsini Way,\xa0a communications training company that helps healthcare professionals and business leaders\xa0build strong relationships and navigate\xa0through the most difficult conversations and this is what we discuss. He teaches us his strategy for having difficult conversations, how and why to have a plan, what nonverbal cues to be cognizant of and he takes us through his acronym PROGRAM, to help us remember the steps. We also talk about his business and some lessons he\u2019s learned in running it.

He recently published book titled,\xa0\u201cIt\u2019s All in the Delivery: Improving Healthcare Starting with a Single Conversation.\u201d\xa0He has his own podcast,\xa0\u201cDifficult Conversations \u2013 Lessons I Learned an ICU Physician\u201d and is a frequent speaker at medical and business conferences on the topic of compassionate communication.\xa0

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