In this episode, Pat O\u2019Donnell wraps up her series on NCSEA\u2019s 2021 Leadership Awards. Coming to you from locations in San Diego, California and Chicago, Illinois, Pat O\u2019Donnell (YoungWilliams) hosts a conversation with Robert Lafer (Chief Legal Counsel, San Diego Department of Child Support Services) on being awarded the 2021 NCSEA Outstanding Leader Award. They talk about Rob\u2019s ongoing and impactful accomplishments in the child support program; what led him to his current role; and transitioning to a balanced approach to help both parents support their children. They also talk about the innovations used in the child support program during this past, challenging year through the pandemic.