Roundtable Discussion: Bad News Doesn't Get Better With Age

Published: July 6, 2021, 4 a.m.

In this episode of MSP Business School, hosts Brian Doyle, Tim McNeil, and Robb Rogers sit down to discuss how MSPs handle issues and how to best approach your clients when conflicts and problems inevitably arise. They talk about how to get in front of a problem, reminding us that \u201cbad news doesn\u2019t get better with age,\u201d and that the best way to ensure your client feels taken care of is to communicate early and often.