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Reverend Robert Hartenfeld\u2019s father ran a small country store in northwestern Ohio. In this episode, he explains how watching his dad interact with customers in an intimate and personal way taught him the importance of listening\u2014a skill he would come to appreciate in later years as a Lutheran minister.

In 1983, Hartenfeld came to Long Beach, Mississippi, to help establish a new Lutheran congregation. He describes the anxiety of being a Yankee in the deep South and falling in love with the Gulf Coast. Again, it was his ability to listen and offer support that helped him to gain acceptance and respect in Mississippi.

After Hartenfeld retired from fulltime ministry in 1992, he began volunteering with the Back Bay Mission in Biloxi.\xa0 As coordinator of the Loaves and Fishes soup kitchen, he feels his most important job is listening to those in need.

PHOTO: St. Paul Lutheran Church, Dailyherald.com