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Shep Hyken
Shep Hyken and I talk about the importance of good customer service, being responsive, Chat GPT, avatars, being your authentic self, using a customer's name, "be amazing", not having a bucket list, magic, and so much more!\n\xa0\nLINKEDIN\n\xa0\nMichMash is an open platform for our guests to be heard. The views expressed by our guests are not necessarily the views of MichMash, 100th Monkey, or Mich Hancock.