Podcasts Other Mastering Innovation ‘The Marriage Between Self-serve and Human Interaction Is the Sweet Spot’

‘The Marriage Between Self-serve and Human Interaction Is the Sweet Spot’

Published: Sept. 13, 2018, 9:03 p.m.

Tim Davis, President of The UPS Store, discusses how the subsidiary combines brick-and-mortar with e-commerce strategies to adapt to the changing retail landscape. Read more: https://mackinstitute.wharton.upenn.edu/2018/ups-store-tim-davis/

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