Rachel Fichter, S&P Global, and Purpose: You cant just come up with a Purpose that doesnt match who you are

Published: Dec. 9, 2020, 8 a.m.

Wall St might not be the most obvious place to find a company with Purpose. But when we meet someone like today\u2019s Season 7 \u2018Is Purpose Working?\u2019 podcast guest, and they say things like, \u201cIf purpose is an articulation of the reason for existence, we end up articulating something we were already living,\u201d then\u2014maybe we\u2019re in the right place after all. Meet Dr Rachel Fichter, once a professional cellist and educator who now spends her days helping colleagues accelerate progress in the world by providing intelligence essential for companies, governments and individuals to \u201cmake decisions with conviction\u201d\u2026 in other words\u2014live out the company Purpose statement. The company in question she\u2019s doing all this at is the world\u2019s leading provider of credit ratings S&P Global, where she\u2019s the 22,000-strong company\u2019s Global Head of Talent and Leadership. What\u2019s really interesting is that her company is also helping its customers better orient to a Purpose perspective, by creating environmental social and governance information products that help investors better evaluate companies around important metrics like climate change to social justice, as well as help clients understand where it stands with respect to those increasingly critical KPIs. On the podcast, Rachel tells RedThread Research\u2019s Stacia Sherman Garr and I all about her journey to such a position, and why Purpose could matter for a global financial data and analytics company like S&P. So, a definite important contribution today to us gathering the inputs to try and answer our question of, \u2018Is Purpose Working?\u2019 Like me, if you\u2019re interested in how questions around how talent management, leadership development, executive coaching, organizational development, culture, and workplace Learning factor into the Purpose discussion, then you\u2019re definitely going to want to hear Rachel\u2019s thoughts. Finally, another reminder that all this \u2018Is Purpose Working?\u2019 work is set to peak in a live, online gated experience where Dani, Stacia and I will debate all the Learnings from Season 7 that have come through, with inputs including today\u2019s great discussion with Rachel. There, you will be able to get your question about anything she or our other Season 7 guests have raised\u2014but to get your questions in nice and early, lock-in your free place at the webinar over at the special NovoEd microsite supporting the project, www.novoed.com/purpose. You good? Great\u2014so now, let\u2019s hear from Rachel explain how you go from the New England Conservatory to the heart of American finance, why L&D is deliberately decentralized at S&P Global, as well as: why we need to stop saying \u2018talent\u2019 (hint: is that all we value in this person?); how S&P has adopted a consciously \u2018Agile\u2019 approach to delivery these past couple of years; reimagining the performance experience and what that looks like; the importance of the 2019 Business Round Table Purpose statement to S&P\u2019s new focus on Purpose; why there are still Purpose challenges and trade-offs; why, if Learning is now everyone\u2019s responsibility, so is Purpose; why everything she does is like interpreting a musical composition; and much more.