Getting Closer To Your Customers In Startupland | Mikkel Svane

Published: Jan. 21, 2015, 2:33 a.m.

When you\u2019re moving fast to build and grow a new company or project, you\u2019re bound to make mistakes as well as unexpected discoveries. Mikkel Svane, CEO & founder of Zendesk and author of Startupland, shares real stories from the front lines of starting Zendesk that explore how you stay in touch with the human side of customers and your business as you scale.