How do you have a customer interaction without meeting with them, or even talking to them? Plus I'll tell you my favorite example of a solution to this problem.\nAlso I'd like everyone to know about a design thinking workshop I have upcoming in Everett, WA. Check out\xa0http://workshops.soapboxrocket.com\nContact us about the show via email or\xa0twitter -\xa0@soapboxrocket.