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\u201cA jackass is the common annoyance, it\u2019s the everyday annoyance. But it\u2019s the one that keeps happening.\u201d \u2013 Scott Stratten

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Have you ever had to deal with a jackass? In this episode, Brian interviews \u201cUnMarketing\u2019s\u201d Scott Stratten about his new book - co-authored with Alison Stratten \u2013 \u201cThe Jackass Whisperer\u201d. If you want to know how to deal with annoying people at work, at home and online \u2013 and even how to recognize the jackass within \u2013 then this podcast is for you!

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Inspirational quotes from today\u2019s interview:

\u201cMy job is not to rehabilitate jerks on line; I\u2019m not the jackass whisperer.\u201d \u2013 Scott Stratten

\u201cIt seems like, to me, jackassery is on the rise!\u201d \u2013 Brian Buffini

\u201cThe book is actually about empathy\u2026the only thing we can control is ourselves.\u201d \u2013 Scott Stratten

\u201cJackasses are the purveyors of pet peeves.\u201d \u2013 Scott Stratten

\u201cWe can only stop the streak ourselves.\u201d \u2013 Scott Stratten

\u201cWe don\u2019t think we\u2019re part of the problem. And if we don\u2019t think we\u2019re part of the problem, we\u2019ll never be able to create the solution.\u201d \u2013 Scott Stratten

\u201cA jackass is the common annoyance, it\u2019s the everyday annoyance. But it\u2019s the one that keeps happening.\u201d \u2013 Scott Stratten

\u201cWe only give the benefit of the doubt to people we have already confirmed are good people.\u201d \u2013 Scott Stratten

\u201cI believe humans are good.\u201d \u2013 Scott Stratten

\u201cWhen I\u2019m out of sorts, everyone\u2019s a jackass!\u201d \u2013 Brian Buffini

\u201cWhenever somebody is getting upset about something, it\u2019s not the whole story.\u201d \u2013 Scott Stratten

\u201cNothing happens in a vacuum.\u201d \u2013 Scott Stratten

\u201cYour mind is the biggest jackass of all.\u201d \u2013 Scott Stratten

\u201cUnfortunately, whoever gets us at the end of our rope is usually our family.\u201d \u2013 Scott Stratten

\u201cPointed sarcasm in a relationship creates erosion.\u201d \u2013 Scott Stratten

\u201cEverybody in every situation can be one (a jackass).\u201d \u2013 Scott Stratten

\u201cWe spend our whole lives trying to be in control of everything.\u201d \u2013 Brian Buffini

\u201cYou can make the day different.\u201d \u2013 Scott Stratten

\u201cIf today\u2019s a bit better, that means tomorrow can be a bit better.\u201d \u2013 Scott Stratten

\u201cAll we have is today.\u201d \u2013 Brian Buffini

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Mentioned in this episode:

The Brian Buffini Show, Episode 99

\u201cThe Jackass Whisperer\u201d, by Scott Stratten and Alison Stratten

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