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\u201cYou can never stop learning about understanding people.\u201d \u2014 Chris Voss

Negotiation is a crucial skill in both business and life, but unfortunately many people do it poorly. In this episode, Brian interviews former FBI lead international kidnapping negotiator Chris Voss about the negotiation tools he has used to save lives and learns how these tools can be used in business to save deals! Based on emotional intelligence and human nature, these specific skills transcend culture, build trust and uncover the other side\u2019s value system. If you want to nail negotiation, this podcast is a must! 

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Inspirational quotes from today\u2019s podcast:

\u201cLearning is the only sustainable competitive advantage for anybody.\u201d \u2014 Chris Voss

\u201cThere\u2019s no natural born anything.\u201d \u2014 Chris Voss

\u201cThe person who wants to meet you in the middle is usually a poor judge of distance.\u201d \u2014 Anonymous 

\u201cYou can never stop learning about understanding people.\u201d \u2014 Chris Voss

\u201cThere\u2019s always another insight.\u201d \u2014 Chris Voss

\u201cIf you get out of argument-based negotiations, your success sneaks up on you.\u201d \u2014 Chris Voss

\u201cDon\u2019t fight over pennies and you end up with dollars.\u201d \u2014 Chris Voss

\u201cYou don\u2019t have to be combative to be a great negotiator.\u201d \u2014 Chris Voss

\u201cYou\u2019ve got to keep the other side\u2019s guard down.\u201d \u2014 Chris Voss

\u201cYou need the other side to hear themselves out loud.\u201d \u2014 Chris Voss

\u201cInterested people are interesting.\u201d \u2014 Anonymous

\u201cAs we become less curious, we become less engaging and worse negotiators too.\u201d \u2014 Brian Buffini

\u201cCuriosity is a positive frame of mind.\u201d \u2014 Chris Voss

\u201cThere\u2019s a difference between being likeable and needing to be liked.\u201d \u2014 Chris Voss

\u201cSuccess leaves clues.\u201d \u2014 Brian Buffini

\u201cEverybody wants to be fair and to be treated fair.\u201d \u2014 Chris Voss

\u201cYou have to be aligned with yourself.\u201d \u2014 Brian Buffini

Mentioned in this episode:

\u201cNever Split the Difference: Negotiating As If Your Life Depended On It\u201d by Chris Voss

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