How is IoT Transforming the Customer Service Experience? | Michael Ringman, CIO at TELUS International | #AskIoT E022

Published: April 10, 2019, 6:40 p.m.

On this #AskIoT episode, we discuss how IoT has transformed the customer service industry, where and who to go to for support when devices malfunction and the significance of omnichannel communication.