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When your job is head of media relations for the Insurance Information Institute, aka Triple-I, you’re on the phone a lot. And these aren’t calls with friends and family. Nope. Imagine earnest or sometimes rabid reporters and journalists constantly on the hunt for a “gotcha” on the latest claims story gone awry. That’s Mike Barry’s world. Get an industry insider’s view of 2020 as Mike describes an unprecedented volume and scope of media inquiries on insurance – hurricanes, wildfires, riots and business interruption coverage disputes. If you’re in the business of insurance consumer education, Mike has a unique lens on how the industry is doing from a public perception standpoint.

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