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This episode of Inside EMS is brought to you by Lexipol, the experts in policy, training, wellness support and grants assistance for first responders and government leaders. To learn more, visit\xa0lexipol.com.\nAs the industry waits for more details in the case involving two Illinois EMTs charged with murder in the death of a patient, cohosts Kelly Grayson and Chris Cebollero\xa0discuss the lack of compassion show by the providers and the scourge of apathy that plagues EMS. The conversation explores how EMS leaders can help keep industry personnel\xa0on a more professional path.\nTop takeaways\n"Members of the workforce will stay for low pay if they are treated well, or good pay if they are not treated well, but they won\u2019t stay for both.\u201d\xa0\u2014\xa0Kelly Grayson\n"We must define our own professionalism, and every call we go on now has the\xa0opportunity to become a national news event. It is not\xa0'if' but 'when.'" \u2014 Chris Cebollero\nAdditional resources\nMalpractice or murder: When do EMS providers cross the line from negligence to a crime?\nVideo: Is deeply disturbing patient care murder?\nListen: 'How does this happen?' \u2013 Wolfberg and Wirth weigh in on EMT murder charges\nYou've seen the video; now what? 14 action steps for EMS leaders to root out bad behavior\nYou\u2019ve seen the footage \u2013 Now what? Part 2: 15 steps for providers to compassionate care\xa0\nProne positioning: Therapy or apathy?