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This episode of EMS One Stop is sponsored by Blink; the mobile app helping EMS providers to better communicate with their field staff. Learn more about how Blink's two-way communications features are helping to reduce first responder turnover at\xa0www.joinblink.com.\nIn this edition of\xa0EMS One-Stop,\xa0Rob Lawrence catches up with Harris County ESD11 EMS Chief Executive Doug Hooten. ESD11 is now at day 80 of being a new service provider \u2013 get an inside look at their progress.\nDoug provides background on ESD11\u2019s fleet of hybrid Ford Ambulances and the challenges of building a full fleet before the go live date, and also comments on his recruiting initiatives, which \u2013 even in the current era of shortages \u2013 sits at 110% staffed.\nRob and Doug also discuss operation enhancements and initiatives, from offering staff a doggy daycare, to the creation of a Resilience Officer post to look after the wellbeing of all staff.