Client Experience + Employee Experience

Published: Sept. 16, 2021, 10:41 a.m.

Client experience and employee experience are like two sides of a coin. This podcast discusses the key aspects of both.

\n
    \n
  • Key definitions of client and employee experience with relevant examples.
  • \n
  • Ways to boost client experience through proactive and predictive support
  • \n
  • Ways to boost employee experience by providing engagement initiatives
  • \n