Can I speak to your manager?

Published: July 21, 2020, 12:10 a.m.

Asking for the manager can be loaded. It can reveal who we think holds the power in a business\u2014and who we think doesn\u2019t. So what should a customer do when they\u2019re not getting the right service? Jason Suerte Felipe shares his experience handling this question as a retail cashier. Beauty practitioner Asha Allen-Silverstein tells us why people don\u2019t believe she owns her own business as a Black woman. Dr. Laura Morgan Roberts sheds light on the history of the worker-customer power dynamic and where it comes from. \n\nFind the webcomic by Amie Wilensky for this episode on our Instagram @IQ_Podcast\n\nConnect with our guests below:\n\nJason Suerte Felipe: Ig @JasonSuerte\nAsha Allen-Silversetin: Ig @torontobrowsxbeauty\nDr. Laura Morgan Roberts: Tw @alignmentquest\nAmie Wilensky: Ig: amiewilenskyart\n\nFor transcripts of this series, please visit: https://www.cbc.ca/radio/podcastnews/inappropriate-questions-transcripts-listen-1.6740372