Episode #66 - Conversational Digital Assistants

Published: June 25, 2020, 11:22 a.m.

This week on IDC TechTalk, Thomas Vavra joins Miles to talk about Conversational Digital Assistants (CDAs); how they differ from chatbots, what are the current uses, and what steps organisations should take when implementing them.\n\nWatch IDC\u2019s latest videos: youtube.com/idcemea\n\nFollow us on Twitter - twitter.com/IDC_EMEA