This is an introduction to IBM Maximo for Service Providers for internal and or shared service providers. This solution supports customers who need to report costs statements or chargeback internal business units for asset and labor resources in order to drive down enterprise level operating costs. IBM Maximo for Service Providers provides a customer focused approach and allows a more accurate view of the overall expenses that a department or shared services organization incurs. In addition, this solution helps address service management objectives and results through key performance indicators.