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Talking happiness with Zappos’ Jenn Lim
Jenn Lim is CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Tony Hsieh (CEO of Zappos) co-created in 2010, to inspire happiness in work, community and everyday life. She talks about the metrics of happiness, shares stories from the Delivering Happiness tour, and explains their approach to social media at deliveringhappiness.com