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This edition we dive into:\n\nThe top frustrations we hear from customers about using HubSpot (and possible solutions), including:\n\n\u2022 Marketing contact tiers won\u2019t downgrade\n\u2022 Drag and Drop builder doesn\u2019t work for me\n\u2022 Chatflows are confusing to set up\n\u2022 Can\u2019t create multiple knowledge bases\n\u2022 Knowledge base styling is limited\n\u2022 Survey styling is limited\n\u2022 Ads interface is confusing\n\u2022 Can\u2019t create carousel social posts \n\u2022 Campaigns are confusing\n\u2022 Can\u2019t change Lifecycle stage property\n\u2022 Can\u2019t exclude specific email addresses in form submits \n\u2022 Files can be a mess\n\u2022 How do I report on marketing attribution?\n\u2022 Custom Report builder is difficult to learn\n\u2022 No automatic tax line in quotes\n\u2022 Popup form styling is limited\n\nFull show notes available at: https://www.hubshots.com/episodes/episode-267\n\nRecorded: Monday 15 November 2021 | Published: Friday 19 November 2021