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In a recent study conducted by HFS Research in partnership with Infosys, we explored the \\u201ctale of two cities\\u201d market where there is an array of macroeconomic challenges with very real impacts such as the recent bank failures. But there is also incredible innovation with the\\npotential to drive vast change and improvement. HFS caught up with Rajesh Wadhwa, Global Head of TTS Core Trade and Loan Servicing Technologies, Citibank, to talk about what this delicate balance means for the world of trade finance.

In this talk, we answer the following questions:

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• What the heck is trade finance?
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• What are the biggest challenges facing this dynamic facet of the\\nfinancial services sector?
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• How is Citibank grappling with talent in a hybrid world?
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• How is innovation driving process improvement in trade finance?
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• What\\u2019s the evolving role of ecosystems?
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