Published: April 18, 2023, 7:44 p.m.
Nothing dictates real secular change to enterprise operations more than financial pressures. We are rapidly arriving at a third major trigger that will lead to the evolution of many autonomous enterprises where leaders have no choice but to drag their operations out of the dark ages.
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\n - Trigger 1: 1995\u2014The internet drives globalization. The advent of the internet at the turn of the millennium drove the first major wave of globalization of business and operations.
\n - Trigger 2: 2008\u2014The Great Recession brings about mass low-cost offshoring of IT. In 2008, the Great Recession drove a 15-year wave of tremendous offshoring growth based on using lower-cost labor to slash costs.
\n - Trigger 3: 2023\u2014Inflation drives organizations to supplement or replace human labor with autonomous technologies. In 2023, wage inflation, recession, and people refusing to return to the office will drive a considerable wave of autonomous enterprises based on using technology to perform the tasks of humans to stay afloat.
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These critical topics are up for debate:
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\n - Which enterprise leaders will succeed and which will fail as we tackle this global assault on everything we once knew as stable?
\n - Are enterprises adapting to this new recessionary world post-pandemic? Or are most clinging to the rules of the past? What will our world be like when we emerge from these dark times?
\n - As we stare recession in the face and contemplate our very survival, how does this impact investments in emerging tech and innovation? What gets back-burnered, and what moves to the forefront?
\n - And what happens to sustainability in all this mayhem? Can enterprises deliver where governments and consumers have failed? What do we need to do?
\n - Can today\u2019s service providers convince enterprises to work with them differently? Can we get past the old-world \u201ceffort\u201d partnerships to ones of performance and purpose?
\n - How do we truly become autonomous and remove humans from loops they no longer need to be in? Can we really adapt to a truly autonomous environment and embrace change? Or is it time to blow up our operations and take a different approach?
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