Did the pandemic create the burning platform for automation?

Published: Jan. 12, 2021, 7:29 a.m.

This episode of HFS Straight Talk podcast discusses the post-pandemic outlook for enterprise automation, gleaning insights from a recent HFS study produced in association with IBM entitled \u201cThe five automation \u201chave-to-haves\u201d\u2014 you won\u2019t achieve your digital nirvana without them." 

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Our host, Reetika Fleming is joined by the author of the study, Elena Christopher, IBM automation software leader, Ed Lynch as well as one of the study\u2019s enterprise participants, Andy Shapcott from Lloyds Banking Group.

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Together they discuss how the pandemic took away the optionality of digital transformation and anointed the canon of automation technologies as the enablers of digital change. Key discussion points include:

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\xb7 What was the pre-pandemic baseline for automation?

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\xb7 How has the pandemic impacted enterprises\u2019 digital transformation journeys and the role of automation?

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\xb7 What can we do to make tangible progress in 2021 and beyond?

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Panelists:

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Elena Christopher, Senior Vice President Research, HFS

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Andrew Shapcott, Product Owner - Intelligent Automation, Lloyds Banking Group

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Ed Lynch, Vice President, Business Automation Software, IBM

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Host:

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Reetika Fleming, Vice President Research, HFS