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A simple text-based patient monitoring and outreach solution deployed in just 8 days by New York City Health + Hospitals (NYCHH) at the start of the COVID-19 pandemic continues to benefit patients, staff, and the people of New York City a year later. Hear Dr. David Silvestri, Emergency Physician and Senior Director of Care Transitions and Access at NYCHH talk about the importance of inclusive design to ensure equal access to care.   

Learn more about New York City Health + Hospitals: https://www.nychealthandhospitals.org/   

Learn more about Lumeon: https://www.lumeon.com/ 

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