There is little doubt that a good patient experience leads to better outcomes. A \u201cgood experience\u201d, however, is a moving target that is shaped by consumer experiences in other industries like retail, banking, and hospitality. Patients are beginning to expect more personalized care. NTT DATA Services believes it can be delivered if healthcare is willing to use new approaches and technology to engage patients.
\nHealthcare IT Today sat down with Milissa Campbell, Managing Director Health Plan & Life Sciences Consulting and Dr. Richard Swafford, Director of Industry Consulting from NTT DATA Services to ask them about how \u201cpersonalized patient experiences\u201d might be achieved.
\nLearn more about NTT DATA Services: https://ca.nttdata.com/en/digital/data-intelligence-and-automation/data-architecture-modernization/snowflake-data-cloud-for-healthcare
\nFind more great health IT content: https://www.healthcareittoday.com/