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Navjunk - horrible hospital navigation (+ a solution)
#Navjunk = is excessive ornamentation of navigation systems that distracts from actually helping people find directions
#navjunk is Edward Tufte's #chartjunk, applied to direction systems. #UX
Post ends with example of an excellent hospital patient navigation system "The Route Navigation" at Radbound UMC
Article: http://www.gregoryschmidt.ca/writing/navjunk-vs1