Podcasts Government Gov Innovator Podcast Using the Balanced Scorecard in the public sector: An interview with Kenneth Thompson, Professor, Kellstadt Graduate School of Business, DePaul University – Episode #89

Using the Balanced Scorecard in the public sector: An interview with Kenneth Thompson, Professor, Kellstadt Graduate School of Business, DePaul University – Episode #89

Published: May 13, 2015, 7:22 a.m.

The Balanced Scorecard was introduced by Harvard Business School professor Robert Kaplan and management consultant David Norton in a 1992 Harvard Business Review article. It quickly became one of the most well-known approaches to performance management in the private sector. It was developed out of a concern that companies were placing too much emphasis on short-term financial […]

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