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Producing Results for Your Community Part 2: Listen Actively So you Can Know the Results People Want
GFOA's new Financial Foundations for Thriving Communities program and the new Code of Ethics emphasize the importance of trust. To help GFOA members build trust, we've collected stories from GFOA members about high points (and low points) in their careers. In part two of this case study, you'll hear how "Crystal" and "Clark" listened actively and got results.