Following introduction and engagement and assessment, we go into case action planning, the third step in the case management process. This involves developing a plan for the support and services the survivor needs. This episode features Laura Canali of International Medical Corps.\n*\n*\n*\nYou can read more about this step in the Inter-Agency Case Management Guidelines and accompanying training modules, available on gbvims.com or https://gbvresponders.org/response/gbv-case-management/