What Does It Mean to Digitalize a Process (Trailer)

Published: March 4, 2015, 8:53 p.m.

Call it automate or digitalize \u2013 the goal is to create and deliver value to customers. How can a process be digitalized and what makes that different from automating or just improving it? This session presents case examples in digitalized process. \u2022 How can I apply technology to digitalize business processes and operations to improve business performance or even enable new business models? \u2022 Is there a useful distinction between automating and digitalizating processes or business operations? \u2022 How are digitalized processes driving radical new business models or, conversely, underpinning them to enable realistic business operations to support those new models? Visit "gartnereventsondemand.com" to view full video presentations. Visit "gartner.com/events" to find the right Gartner event for you.