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How to Implement a Vendor Performance Management Program (Trailer)
Vendor performance management is more than just developing SLAs. Organizations should develop a formal approach that drives continuous vendor improvements and even innovation. This session identifies the key elements of a vendor performance management program. \u2022 What activities does a vendor performance management program include? \u2022 What techniques are most effective in monitoring vendor performance? \u2022 How can you get your vendors to continuously improve overall performance? Visit http://eod.gartner.com/event/std18 to view more sessions from the Gartner Sourcing & Strategic Vendor Relationships Summit, 2015.