Five Key Areas That Can Make or Break Your Outsourcing Deal (Trailer)

Published: Nov. 16, 2015, 4:26 p.m.

There are five key areas that will ensure your outsourcing deal will meet its business goals. This session introduces these areas and provides guidance on how to leverage them for your success. We discuss how you can: \u2022 Avoid outsourcing engagements failure due to mismatched expectations, unclear scope SLAs and commercials. \u2022 Set appropriate expectations on timelines for transitions. \u2022 Manage change and multi-sourcing competencies when outsourcing. Visit http://eod.gartner.com/event/std18 to view more sessions from the Gartner Sourcing & Strategic Vendor Relationships Summit, 2015.