Podcasts kids From My Mama's Kitchen® Talk Radio De-Escalate: How to Calm an Angry Person in 90 Seconds or Less with Douglas Noll

De-Escalate: How to Calm an Angry Person in 90 Seconds or Less with Douglas Noll

Published: Nov. 14, 2017, 4 p.m.

How do you handle the following situations? An upset spouse; Confrontation on social media; An unhappy customer at work; An unresponsive teenager. Do you keep your composure during a heated argument, withstand insults, provocations, and disrespect from others without losing your cool? Would you like to learn skills from a professional mediator to help de-escalate the situation?\n\nDouglas Noll, JD, MA, is a full time internationally recognized mediator and peacemaker,\xa0specializing in difficult, complex, and intractable conflicts. A lawyer turned peacemaker, his calling is to serve humanity. Douglas is an award-winning author of three books, and his latest is, De-Escalate: How to Calm an Angry Person in 90 Seconds or Less.\n\nJoin Douglas Noll and me on Tuesday, November 14, 10-11 A.M. CT US. We will be having a conversation about how using pragmatic and practical skills of peace can resolve deep interpersonal and ideological conflicts, and also\xa0the secrets to calming an angry person of any age while remaining centered and calm.