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In the latest episode of FNO: InsureTech, we sit down with Sivan Iram, Founder & CEO of Flow, to explore Flow\u2019s role in the wholesale insurance brokerage industry. Sivan shares his unique insights into blending advanced technology with human expertise to provide unmatched service. Discover the significance behind Flow\u2019s recent rebranding from Capitola, and gain valuable perspectives on AI\u2019s role in enhancing broker workflows.

Key Highlights:

• The inspiration and reasoning behind rebranding Capitola to Flow Specialty.

• How Flow combines human expertise with cutting-edge technology for superior brokerage services.

• The significance of AI in optimizing broker workflows and decision-making.

• Insights into Flow\u2019s focus on customer-centric service using a balanced approach between technology and human touch.

• The impact of strong investor partnerships, including Munich Re Ventures, on Flow\u2019s growth and credibility.

Quotes:

• "To me, the vision of developing an internal culture and service that puts our stakeholders in a state of flow is paramount." \u2014Sivan Iram

• "AI is not what you do; it\u2019s how you do it. It\u2019s a different way to think about digitizing knowledge and making it accessible to brokers." \u2014Sivan Iram

• "The magic in life, as in business, is balance\u2014combining human expertise with technology to outperform and better serve our clients." \u2014Sivan Iram

• "We are a wholesale broker, but we operate in a very technological manner under the hood to deliver better service for our clients." \u2014Sivan Iram

References:

• Flow Specialty: flowinsurance.co

• Munich Re Ventures: munichre.com

• Lightspeed Venture Partners: lsvp.com

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