Managing Remote Work

Published: Feb. 16, 2021, 6:17 a.m.

Sarah Ruffcorn, President of Trinity Logistics, speaks with Troy Mix, Associate Director of the University of Delaware's Institute for Public Administration (IPA), about her team\u2019s ongoing adjustment to the remote work environment.\n\nTopics covered in this November 12, 2020 interview include strategies Sarah and her team have used to maintain a workplace culture, efforts to enhance internal and external communication, and key lessons learned from managing through the stress and uncertainty of the pandemic.\n\nHeadquartered in Seaford, Delaware with seven regional service center locations throughout the country, Trinity Logistics is a Burris Logistics Company that offers people-centric freight solutions. As President, Sarah leads all aspects of Trinity Logistics. A big believer in servant leadership, Sarah coaches and mentors other leaders to assist in their growth and success. She was awarded the 2015 Delaware Business Times Best 40 under 40 award for being one of the region\u2019s \u201cbest & brightest young professionals\u201d and nominated as a top 5 finalist for the 2019 \u201cDistinguished Woman in Logistics\u201d award. Under Sarah\u2019s leadership, Trinity Logistics is recognized as a top 20 freight brokerage on Transport Topics\u2019 Top 100 Freight Brokerage List, a top third-party logistics (3PL) and cold storage provider by Food Logistics, and a Certified Great Place to Work\xae. \n\nThis episode is the first in a Future of Remote Work series presented through IPA\u2019s First State Insights podcast. This series of articles and interviews seeks to shed light on remote work trends; explore implications for businesses, communities, and policymakers; and spur conversations aimed at making this emerging reality work well for Delaware.\n\nVisit trinitylogistics.com for more information on Sarah and the Trinity team. For the latest in IPA's Future of Remote Work series, search for remote work articles on IPA's news feed (www.bidenschool.udel.edu/ipa/about/news) and visit the Future of Remote Work playlist on SoundCloud (soundcloud.com/first-state-insights/sets/future-of-remote-work).\n\nOpening and closing music: "I Dunno" by Grapes, used under Creative Commons 3.0 License.